T's & C's - Wine supply and provisioning to yachts | Onshore Cellars

Payment

Payment is due upon order and in advance of delivery and is to be made by bank transfer or credit card.

Onshore Cellars accepts Sterling, Euros and US Dollars. All quotes and invoices can be produced in any of the above currencies. All prices are correct at the time of quote but are subject to change due to market and economic factors.

All wines remain the property of Onshore Cellars until paid for in full.

Cancellations & Returns

Once an order has been placed and confirmed either verbally, in writing or by email it is not possible to cancel the order and payment must be made in full according to the agreed terms.

If a wine is damaged in delivery, Onshore Cellars will, where possible, replace the goods or offer a full refund in respect of the damaged goods only.

If incorrect goods are delivered Onshore Cellars will either refund or replace the incorrect orders on return of the cases in question.

In the event that any of the above problems arise, please inform us as soon as possible.

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